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Welcome to eMaloy.com. By accessing and using our website, you agree to the following Terms & Conditions. Please read them carefully before making any purchase.

1. General Terms

  • eMaloy is an online marketplace offering various products, including medicines, food & nutrition, electronics, fashion, home essentials, and digital products.

  • By using our website, you confirm that you are at least 18 years old or accessing the site under the supervision of a guardian.

  • We reserve the right to modify these Terms & Conditions at any time without prior notice.

2. Product Availability & Pricing

  • All product prices are displayed in Bangladeshi Taka (BDT) and include applicable taxes.

  • Prices, promotions, and availability are subject to change without prior notice.

  • In case of a pricing or stock error, we reserve the right to cancel any order and refund the full amount.

3. Order & Payment

  • Customers can place orders through our website and choose from multiple payment methods, including Cash on Delivery (COD), bKash, Nagad, Rocket, and Bank Transfer.

  • Orders will be processed only after payment confirmation (except for Cash on Delivery).

  • eMaloy reserves the right to cancel any order due to stock unavailability, fraudulent activity, or incorrect pricing.

4. Delivery & Shipping

  • We offer home delivery across Bangladesh, ensuring fast and reliable shipping.

  • Estimated delivery time may vary based on location and product availability.

  • Delivery charges may apply depending on the order value and location.

5. Return & Refund Policy

  • Customers can check their products upon delivery before accepting the order.

  • If the product is incorrect or does not match the description, the customer can return it immediately to the delivery agent.

  • For prepaid orders, refunds will be processed within 7 working days to the original payment method.

  • Returns will not be accepted once the product is used or the customer confirms acceptance.

6. Product Authenticity & Warranty

  • eMaloy ensures that all products are 100% original and sourced from trusted suppliers.

  • Some products may come with a manufacturer’s warranty, and customers should check individual product pages for details.

  • We are not responsible for warranty claims handled directly by manufacturers or third parties.

7. User Responsibilities

  • Customers must provide accurate personal and shipping details during checkout.

  • Any fraudulent activity, such as false orders or misuse of discount offers, will result in account suspension.

  • Users must not misuse, copy, or distribute any content from eMaloy.com without permission.

8. Privacy Policy

  • We respect your privacy and do not share personal information with third parties, except for order fulfillment and delivery purposes.

  • Customer payment details are securely processed, and eMaloy does not store sensitive banking information.

9. Limitation of Liability

  • eMaloy shall not be held responsible for any loss, damage, or delay caused by third-party logistics or technical issues.

  • We are not liable for any misuse of products by customers.

10. Contact & Support

For any questions or assistance, feel free to contact our customer support team at official@emaloy.com / 01953334485 .

By shopping on eMaloy.com, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. Happy Shopping! 🚀