Privacy Policy

Effective Date: 12/07/2025

At eMaloy.com, your privacy is extremely important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website and services.

By accessing or using eMaloy.com, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, delivery address, billing address, and other contact details.

• Payment Information: For advance payments (e.g., via Bkash), transaction references and payment details may be collected.

• Prescription Data: If you purchase prescription medicines, we collect and store uploaded prescriptions as required by law.

• Order History: Details of your previous orders, items purchased, and delivery status.

• Technical Data: IP address, browser type, device information, and cookies for improving user experience.

2. How We Use Your Information

We use the collected data for purposes including:

• To process and deliver your orders efficiently

• To communicate order status and delivery updates

• To verify prescriptions for medicine orders

• To improve our website functionality and customer experience

• To send promotional emails or offers (only if you have opted in)

• To process refunds and exchanges

• To ensure compliance with legal and regulatory requirements

3. Information Sharing & Disclosure

We do not sell or rent your personal information to third parties. However, we may share your data in the following cases:

• With trusted delivery partners to complete your order

• With payment providers for transaction processing

• With government authorities or regulators as required by law

• With authorized staff and pharmacists for prescription validation

All third-party partners are obligated to maintain confidentiality and only use your data for the agreed purpose.

4. Data Security

We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet is 100% secure.

5. Cookies & Tracking

Our website uses cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can modify your browser settings to control or disable cookies if you prefer.

6. Your Rights

You have the right to:

• Access and review your personal data

• Correct inaccurate or outdated information

• Request deletion of your data (where legally permitted)

• Opt out of marketing communications at any time

To exercise these rights, contact us at emaloyofficial@gmail.com

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies separately.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Continued use of our services after updates indicates your acceptance of the new terms.

9. Contact Us

If you have any questions, concerns, or requests related to your privacy or this policy, please contact us at:

📧 Email: emaloyofficial@gmail.com
🌐 Website: www.emaloy.com

eMaloy – Your Trusted Online Shopping Destination
Protecting your privacy, one order at a time.